Return & Refund Policy

Right of Withdrawal (EU Customers)

As required by EU consumer law, we offer a 14-day right of
withdrawal starting from the date you receive your order.

Please note: All products are made to order
(print-on-demand). Each item is custom printed specifically for you, which
limits our ability to accept returns that are not due to product defects or
quality issues.

Returns for Damaged, Defective, or Misprinted Items

If your product arrives damaged, misprinted, or with a
manufacturing defect, please contact us within 7 days of delivery.

Send an email to info@purevo.store and include clear photos of the
issue.

In most cases, we will send a replacement free of charge, and the faulty item
does not need to be returned.

Returns for Incorrect Size or Change of Mind

If you wish to return a product due to incorrect size
selection, change of mind, or other non-defect-related reasons:

Return
shipping is the customer's responsibility

Returns
must be sent to our return address (not to the print facility)